Another Sort of May Day!

“May Day! May Day!”

When disaster strikes, we hear the “May Day” distress call. This apparently comes from the French phrase m’aider which means “Help me!”

I’m appropriately calling “May Day, May Day” today. Yep. The studio has been the scene of a recent disaster. But, it could have been worse. First, obviously I’m still here, and yes, I’m still posting. (While I normally write and schedule posts in advance, this is a “timely” one. It’s shortly after 5:00 AM on May 1.

I’ve just now getting back online after Wednesday night’s storm. The studio flooded with water coming in from around the window wells. Fortunately there was minimal damage to art and art supplies. I do keep most things carefully protected.

The only “casualty” — temporarily — was the computer system. Apparently the dampness caused problems, and the mouse and keyboard stopped working. Things then went from bad to worse with the computer shutting down and going into an “automatic repair” loop that did not repair anything.

“Nevertheless, she persisted.”

I really didn’t want to get out and go computer shopping, and besides, what a hassle! All our personal info. All our passwords. All on the computer and nowhere else! Yes, I need to be more conscientious about printing, saving, and backing up important information.

But, I was persistent. All day on Thursday I wrestled with various repairs. The one thing I was able to do was to run a command prompt, so I started there. I tried this. I tried that. And, persistence paid off. Eventually I was able to get Windows to load again. I had to uninstall and re-install my keyboard and mouse, both of which are working again, but there are still problems with my Office 365 applications.

I did a system reset and have been attempting to download and install Word, Excel, and other programs. That’s not working yet. I did install “Neat Office” which allows me to at least read my existing files. That means I was able to retrieve my email password for AOL. I can access other important information now, as well.

Thank goodness!

So, if you commented on a recent post and wondered why you didn’t get a quick reply, it was because is was frantically trying to get my system up and running again. I was only able to access WordPress through my smartphone — which is not easy for me.

But, now, I’m back!

I do still need help, though. I’m still unable to download and install the actual Office applications. I’ve tried all the “repair” methods available, and I’ve posted questions in the Microsoft Forum. If anyone has any suggestions, please let me know!

14 Comments

    1. Thanks. I have email now, and I can access the internet (that was another problem) again, so that’s a large part of the problems resolved. My speakers aren’t working, but that should be an easy fix. It’s a good reminder of the importance of backing up information. 🙂

      Liked by 1 person

    1. Thanks. I’m making progress LOL. I was able to retrieve all my passwords now, and I’ve accessed all our banking records. I’ve re-installed virus protection and re-added Facebook. When I did the reset, it removed dozens of apps, most of which I wasn’t using, but some I still need. I also went online and ordered a new HP Pavilion Computer, but it won’t be here until May 12. I’ll keep using this one here in the art studio, and we’ll have the new one upstairs. 🙂

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  1. Oh my gosh! I’m sorry you’ve had to deal with this! Microsoft 365 is a total mystery to me, all I know is to go into Microsoft on the website and log in, I think you can download what you need from there. I hope you’re back up to speed soon!

    Liked by 1 person

    1. For some reason, the files won’t download. It gets about 90% and stops, and then I have to use a System Recovery Tool to wipe away the files it’s installed and try again. I’ve been trying for 2 days now without any luck. But I did find a program I can use to open my files. That was the big thing. And I’ve bought a new computer now which will be here in a couple of weeks. Meanwhile, at least this trusty computer is up and running, and I’m able to do the things I need, even without Office 365.

      Liked by 1 person

      1. Hallelujah! I think everything is working now. 🙂 I’m definitely going to start doing more back-ups more often. And there’s some info that I need to print out for our “Emergency” handbook. It’s so easy to store everything on the computer these days. I’ve been neglectful about always making hard copies.

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      2. The only thing not working now are the speakers. They worked fine until I did the system reset. I’ll trying buying new ones, I guess. I can’t take part in any art classes online without sound LOL.

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    1. I think I just got the last problem resolved. I had no sound… apparently the reset wiped out the driver for the sound card (no idea why it does that) so the computer didn’t recognize any audio system. I haven’t tested it yet. I’m almost afraid to. LOL Just checked. Yes!!!! Everything is working now. I probably won’t be “arting” for a few days though. I still have to sort things out and get everything situated again… this time ALL in plastic, waterproof containers. 🙂

      Liked by 1 person

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